FAQ

To book your stay at Le camping Le Camp de Florence in the Gers, you can call us directly at +33 5 62 28 15 58. Our team will be happy to help you and answer any questions. You can also book directly through our official website.

Yes, you can book directly online at Le camping Le Camp de Florence. Simply click on the “Rates & Booking” section, then choose the accommodation or pitch of your choice. You can then complete your booking easily and independently.

To confirm a booking at Le camping Le Camp de Florence, a 25% deposit is required. This deposit can be paid via bank transfer, Apple Pay, Google Pay, or credit/debit card. This allows you to make a reservation even without using a credit card immediately.

Each new season at Le camping Le Camp de Florence is published between late September and mid-October. This allows you to benefit from our Early Bird offers and to book in advance the pitch number or accommodation of your choice, especially if you already know our campsite.

Yes, Le camping Le Camp de Florence offers last-minute deals throughout the season on both pitches and rental accommodations. These promotions allow guests to enjoy stays at attractive prices depending on availability.

Yes, it is absolutely possible to book a weekend stay at Le camping Le Camp de Florence, especially outside July and August, when one- or two-night stays are available depending on availability. It is a great option for a short getaway in the Gers region.

Yes, it is possible to modify your booking at Le camping Le Camp de Florence, depending on the conditions of your selected rate, your stay dates, and our general terms and conditions. Modification requests can be made by email only.

Le camping Le Camp de Florence offers more than 40 different types of holiday accommodation to suit every style of holiday and budget. Choose from our Unique Accommodation range, our Classic range, or our Deluxe range, featuring modern, spacious, air-conditioned mobile homes for a comfortable stay in the Gers region of France.

At Le camping Le Camp de Florence, the minimum stay depends on the season: from April to June and in September, the minimum stay is 1 to 3 nights. In July and August, the minimum stay is 3 to 7 nights, depending on availability and the type of pitch or accommodation.

The prices at Le camping Le Camp de Florence vary depending on the dates and season. You can check detailed rates by accommodation type or by your travel dates in the “Rates & Booking” section on our website.

Yes, Le camping Le Camp de Florence allows you to pay for your stay in instalments. After paying the initial deposit, you may make several payments, provided that the full balance is paid at least 30 days before your arrival.

Le camping Le Camp de Florence does not charge any booking fees. Any optional extras (such as tourist tax or selected options) are clearly displayed before you confirm your booking.

No, the tourist tax is not included in the price of your accommodation or pitch at Le camping Le Camp de Florence. It is charged at the current applicable rate and is payable with your deposit or the remaining balance of your booking.

Yes, Le camping Le Camp de Florence requires a €200 security deposit for each rental accommodation (mobile home, chalet, etc.). A €100 security deposit is also required for pitches equipped with facilities, such as private bathroom pitches or Leisure pitches.

At Le camping Le Camp de Florence, the security deposit can be paid by Visa or Mastercard or cash.

Yes, Le camping Le Camp de Florence offers promotions throughout the season on its pitches and rental accommodations. Especially in the low season, you can benefit from -10% for stays longer than one week and -20% for stays longer than 28 nights, depending on the applicable conditions.

To enjoy an affordable stay at Le camping Le Camp de Florence, you can take advantage of our seasonal promotions as well as our “Vacations for All” approach. We offer several ranges of rental accommodations at different price levels, allowing everyone to find an option that fits their budget.

Yes, Le camping Le Camp de Florence offers long-stay discounts. For stays of more than 28 nights, you can benefit from a -20% discount, depending on the applicable conditions.

On site, Le camping Le Camp de Florence accepts several payment methods: Visa and Mastercard bank cards as well as cash (only in €5, €10, €20, €50, and €100 notes).

On site, Le camping Le Camp de Florence does not accept bank cheques, meal vouchers, gift vouchers, or €200 and €500 banknotes.

Yes, Le camping Le Camp de Florence accepts ANCV holiday vouchers (paper and Connect) for campsite services. However, they are not accepted at the restaurant.

In case of cancellation, Le camping Le Camp de Florence requires guests to contact us quickly in writing or by email, and then confirm the cancellation by registered letter with acknowledgement of receipt. The effective date is the postal stamp date.
Cancellation terms are as follows:
More than 30 days before arrival: 25% of the total stay is charged.
Less than 30 days before arrival or no-show: the full amount of the stay remains due to Le camping Le Camp de Florence.
Early departure or late arrival: no refund will be given.
Booking fees and optional guarantees: these are non-refundable.

Yes, Le camping Le Camp de Florence offers a cancellation guarantee that can be added at booking and included in the deposit. It costs €3 per night for pitches (min. €15) and €4 per night for rentals (min. €20). It allows, under conditions and with supporting documents, a refund or credit note (excluding the cancellation guarantee cost). It covers serious illness, accident or death of the guest or close relatives, COVID-19, pregnancy complications before 7 months, major property damage, redundancy, vehicle or caravan accident/theft on the way, or employer holiday changes. Conditions: more than 31 days before arrival, refund of paid amounts (excluding the cancellation guarantee) upon proof; less than 31 days, a 12-month credit note is issued (excluding the cancellation guarantee) upon proof.

Yes, Le camping Le Camp de Florence offers mobile home rentals. You can choose from several ranges of accommodation, suitable for different budgets and comfort levels, from classic to premium options.

Yes, Le camping Le Camp de Florence offers several unusual accommodation options for a unique stay: Safari Glamping Lodges, Canada Tents, and Coco Sweet, perfect for enjoying camping in a different way, combining comfort and nature.

Le camping Le Camp de Florence offers mobile homes suitable for different group sizes, accommodating 4, 5, 6, or up to 8 people, depending on the selected accommodation.

Yes, Le camping Le Camp de Florence offers air-conditioned accommodation in its Deluxe range. These modern, fully equipped mobile homes include air conditioning and a dishwasher for a comfortable and convenient stay.

Yes, Le camping Le Camp de Florence offers rental accommodations that are all equipped with a fully fitted kitchen, allowing you to easily prepare your meals during your stay.

Yes. If you have stayed at Le camping Le Camp de Florence before and have a favourite pitch, you can let us know when making your reservation. Our team will do its best to accommodate your request. However, a specific pitch number can only be guaranteed for stays of more than 14 nights, subject to availability.

Yes, at Le camping Le Camp de Florence, you can choose your pitch on arrival from those that are available. With more than 90 pitches for tents, caravans, and motorhomes, there are often several options to choose from. Our reception team will be happy to help you find the pitch that best suits your needs.

Yes, Le camping Le Camp de Florence offers more than 90 spacious pitches suitable for all types of camping. Tents and caravans are accommodated on grass pitches, while motorhomes benefit from mixed pitches with both a grass area and a hard-standing section for easier parking.

No, Le camping Le Camp de Florence does not provide bed linen or towels as standard. However, you can rent both bed linen and towels when booking, by email, by phone, through our concierge app, or upon arrival, if you prefer to travel light.

No, cleaning is not included in the rental price at Le camping Le Camp de Florence. However, you can choose a final cleaning service so you can enjoy your holiday until the end without having to clean before departure.

Yes, Le camping Le Camp de Florence is a well-established campsite of over 40 years, surrounded by many beautiful trees. As a result, the pitches are naturally shaded, with shade levels changing throughout the day, providing a pleasant and cool environment in summer.

Yes, Le camping Le Camp de Florence offers pitches that are clearly delimited by large hedges, trees, and shrubs, allowing you to settle in comfortably and enjoy a private and pleasant space during your stay.

Yes, all pitches at Le camping Le Camp de Florence are equipped with a 10-amp electrical hook-up. This allows you to easily connect your caravan, motorhome, or camping equipment throughout your stay.

Yes, Le camping Le Camp de Florence offers camping pitches with a direct water connection. These pitches provide extra comfort for guests staying in tents, caravans, or motorhomes who would like convenient access to water throughout their stay.

Yes, the Le Camp de Florence campsite provides a motorhome service area, including waste disposal and water refill facilities.

Yes, the waste disposal and water refill area at Le Camp de Florence campsite is open to the public, including non-guests, with a paid usage fee.

Yes, barbecues are allowed at Le camping Le Camp de Florence, except when prohibited by local authorities, especially during dry periods or droughts, for safety reasons (La Romieu municipality).

Yes, Le camping Le Camp de Florence offers barbecue rental by the day or week. These are Weber-style barbecues. Charcoal is not included, and neither are the sausages

Yes, pets are welcome at Le camping Le Camp de Florence, provided they have an up-to-date vaccination record and are kept on a leash. However, category 1 and 2 dogs are not allowed.

Yes, pets are welcome at Le camping Le Camp de Florence, including in some mobile homes, provided the campsite rules are respected. They must have an up-to-date vaccination record and be kept on a leash. However, category 1 and 2 dogs are not allowed.

Yes, the Le Camp de Florence campsite has a large dog shower located in sanitary block 2.

Yes, the Le Camp de Florence campsite is surrounded by walking paths and open fields, ideal for walking dogs.

Yes, around the Le Camp de Florence campsite, you can cool off your dogs at the La Romieu washhouse, enjoyed by both dogs and people, as well as at Lake Busquetara, about 10 minutes by car away.

Yes, at Le camping Le Camp de Florence, category 1 and 2 dogs are not allowed. Other pets are accepted subject to campsite rules (up-to-date vaccinations and leash required).

Yes, Le camping Le Camp de Florence has a swimming pool and a tropical-themed water park, enjoyable for both children and adults.

Yes, Le camping Le Camp de Florence allows visitors for an additional fee. However, access to the water park is reserved exclusively for campsite guests.

No, the swimming pool at Le camping Le Camp de Florence is exclusively reserved for campsite guests and is not open to visitors from outside.

No, swim shorts are not allowed at Le camping Le Camp de Florence. Only tight-fitting swimwear, without pockets, without sleeves, and not going below mid-thigh is permitted.

No, swimming in a T-shirt is not allowed at Le camping Le Camp de Florence. Only tight-fitting lycra swimwear, without pockets, without sleeves, and not going below mid-thigh, is permitted.

No, topless swimming is not allowed at Le camping Le Camp de Florence in the aquatic area.

Yes, Le camping Le Camp de Florence has a water slide designed for young children, allowing them to enjoy the water park safely.

Yes, Le camping Le Camp de Florence offers free WiFi, available throughout the campsite with a good quality connection.

Yes, Le camping Le Camp de Florence offers a varied entertainment program throughout the season. In June, you can enjoy barbecue evenings and live concerts. In July and August, our entertainment team offers a kids’ club, mini disco, water games, pool parties, aquagym, karting, live concerts, themed nights, blind tests, costume games, as well as many sports tournaments (volleyball, football, pétanque, table tennis, water polo, tennis, padel, and much more).

Yes, Le camping Le Camp de Florence offers activities for both children and teenagers. Our entertainment team includes a dedicated teens’ animator. Activities are organized in the afternoons and evenings, such as virtual reality experiences, teen meet-ups, bonfire gatherings, white parties, as well as many sports activities.

Yes, Le camping Le Camp de Florence has a restaurant, a snack bar, and also food trucks at certain times during the season.

Yes, you can rent bicycles, electric or standard, at Le camping Le Camp de Florence as well as at the La Romieu tourist office.

Yes, Le camping Le Camp de Florence has many play areas and facilities for children. In July and August, a dedicated entertainment team also organizes many activities for younger guests.

Yes, Le camping Le Camp de Florence offers children’s entertainment during the season, including a mini disco at certain times. Activities may vary depending on the week and the season.

Yes, Le camping Le Camp de Florence has a small animal park with several animals such as ponies, goats, alpacas, sheep, rabbits, chickens, ducks, and more.

Yes, Le camping Le Camp de Florence offers many sports facilities: padel court, tennis court, volleyball, football, pétanque, and ping-pong tables. We also provide all the necessary equipment, so you don’t need to bring your own.

Yes, the swimming pool at Le camping Le Camp de Florence is open throughout the season, from our opening in late April to our closing in late September. It is heated and open daily from 10am to 8pm. During heatwaves, we also offer night swimming sessions.

Yes, the entertainment team at Le camping Le Camp de Florence is multilingual. Our animators speak French, English, and Dutch, and most importantly, they also speak the universal language of children’s fun!

Yes, Le camping Le Camp de Florence also offers entertainment for adults. Our animation team organizes dance evenings, blind tests, virtual reality experiences, sports tournaments, and many other activities throughout the season.

Yes, Le camping Le Camp de Florence offers special evenings between late June and late August, with live concerts and themed menus. You can enjoy mussels and fries, barbecues, skewers, oysters, and many other food options.

The restaurant at Le camping Le Camp de Florence is open throughout the season, usually every day except Tuesdays.

The bar at Le camping Le Camp de Florence is open throughout the season, every day from 8am for coffee and breakfast, until the last beer of the evening.

Yes, the restaurant at Le camping Le Camp de Florence is open to everyone, including non-camping guests, during the entire opening season (late April to late September).

Yes, the restaurant at Le camping Le Camp de Florence is very popular and often busy. It is therefore strongly recommended to book in advance, either by email at info@lecampdeflorence.com or by phone at +33 5 62 28 15 58.

The restaurant at Le camping Le Camp de Florence is open every day for lunch and dinner, except on Tuesdays (weekly closing day).

Both options are available. The restaurant at Le camping Le Camp de Florence offers on-site dining as well as takeaway meals, depending on your preference.

The restaurant at Le camping Le Camp de Florence offers French cuisine, featuring traditional family recipes as well as modern dishes. We focus on fresh products and local suppliers. The snack bar also offers a variety of options, including favorites such as frikandellen for our Dutch guests.

Yes, the restaurant at Le camping Le Camp de Florence offers children’s menus, specially designed to suit their tastes and appetite.

Yes, the restaurant at Le camping Le Camp de Florence regularly offers themed menus. Depending on the period, we organize special menus for Mother’s Day and Father’s Day, as well as barbecue weekends with live concerts.

Yes, the restaurant at Le camping Le Camp de Florence hosts special evenings, including live concerts and themed or special menus depending on the season.

Yes, the restaurant at Le camping Le Camp de Florence offers homemade burgers. Pizzas are also available, but they are not homemade.

Yes, the restaurant at Le camping Le Camp de Florence has a bar, where you can enjoy drinks throughout the season.

Yes, the restaurant at Le camping Le Camp de Florence also welcomes guests who only want to have a drink at the bar, without having a meal.

Yes, the restaurant at Le camping Le Camp de Florence offers a selection of cocktails, available at the bar throughout the season.

Yes, Le camping Le Camp de Florence has two large free parking areas available for guests/clients.

Yes, the restaurant at Le camping Le Camp de Florence is fully family-friendly and provides high chairs and booster seats for children.

Yes, the restaurant at Le camping Le Camp de Florence provides high chairs and booster seats for children.

No, access to the swimming pool and campsite facilities at Le camping Le Camp de Florence is exclusively reserved for campsite guests. Eating at the restaurant does not grant access.

Yes, the restaurant at Le camping Le Camp de Florence offers takeaway meals, in addition to on-site dining.

At the restaurant at Le camping Le Camp de Florence, we accept Visa, Mastercard, debit cards, as well as cash (notes of €5, €10, €20, and €50).

At the restaurant at Le camping Le Camp de Florence, the following are not accepted: American Express (Amex) payments, and €100, €200, and €500 banknotes.

Yes, the restaurant at Le camping Le Camp de Florence regularly hosts live concerts, especially during evening events and special occasions throughout the season.

Yes, pets are allowed at the restaurant at Le camping Le Camp de Florence, provided they are kept on a leash and respect other guests.

Yes, the restaurant at Le camping Le Camp de Florence has a large terrace, including a covered area and mist sprayers for extra comfort during hot weather.

Yes, the restaurant at Le camping Le Camp de Florence offers many vegetarian options, with a varied selection of dishes.

Yes, the restaurant at Le camping Le Camp de Florence also offers vegan options among its dishes.

Yes, the restaurant at Le camping Le Camp de Florence can provide meat-free menus on request, with vegetarian and vegan options available depending on the dishes.

Yes, the restaurant at Le camping Le Camp de Florence offers plant-based alternatives in both adult and children’s menus, including vegetarian and vegan options depending on availability.

Yes, the restaurant at Le camping Le Camp de Florence offers gluten-free options on request, depending on available dishes.

Yes, the restaurant at Le camping Le Camp de Florence offers gluten-free options on request, depending on available dishes.

Yes, the restaurant at Le camping Le Camp de Florence can provide adaptations for food allergies on request, depending on the available dishes.

Yes, the restaurant at Le camping Le Camp de Florence can offer lactose-free options on request, depending on available dishes.

Yes, the restaurant at Le camping Le Camp de Florence accepts groups, subject to availability and prior arrangement.

The restaurant at Le camping Le Camp de Florence can host up to 80 people for a seated meal and up to 120 people for a buffet meal.

Yes, advance booking is required for group meals at the restaurant at Le camping Le Camp de Florence. Menu options and arrangements are provided by email to help organize your event.

Yes, the restaurant at Le camping Le Camp de Florence welcomes group meals with family or friends, in a friendly setting, subject to booking and availability.

Yes, the restaurant at Le camping Le Camp de Florence can host your birthday celebrations and private events. We can also prepare a cake on request, made by our pastry chef.

Yes, the restaurant at Le camping Le Camp de Florence offers several birthday packages, such as aperitif dinners, lunch aperitifs, brunches, full gourmet meals, and more options on request.

Yes, you can bring your birthday cake to the restaurant at Le camping Le Camp de Florence. However, you must inform us in advance, and a plating service fee may apply.

Yes, the restaurant at Le camping Le Camp de Florence can be privatized, depending on dates and availability.

Yes, the restaurant at Le camping Le Camp de Florence can host private events such as weddings, baptisms, and receptions, depending on dates and availability.

Yes, the bar at Le Camp de Florence campsite has 3 large screens and broadcasts major sports events for guests, including Formula 1, the Football World Cup, tennis tournaments (Open), and cycling events in France.

Yes, Le camping Le Camp de Florence welcomes pilgrims walking the Camino de Santiago (Way of Saint James) and offers special discounted rates. Instead of dormitories, pilgrims stay in comfortable mobile homes. To benefit from this offer and make a reservation, please contact us by phone or email.

No, Le camping Le Camp de Florence is not far from the GR65. We are located about a 5-minute walk from the GR65 exit, making it very easy for pilgrims to reach the campsite on foot.

Yes, Le Camp de Florence campsite and restaurant are accessible for people with disabilities. We offer adapted pitches, accommodation, and facilities to ensure a comfortable stay, including: an elevator for the restaurant area, access ramps, adapted toilets at the pool, special chairs for entering the pool, as well as adapted sinks, showers, and toilets in the sanitary block.

Yes, Le Camp de Florence campsite and restaurant are wheelchair accessible. The buildings (restaurant, bar, and sanitary facilities) are accessible and designed to ensure easy movement and comfort.

Yes, Le Camp de Florence campsite offers accessible PRM pitches, designed to accommodate people with reduced mobility in comfortable conditions.

Yes, Le Camp de Florence campsite has wheelchair-accessible paths suitable for people with reduced mobility, making movement around the site easier.

Yes, the restaurant at Le Camp de Florence campsite has step-free access. The terrace is on ground level, and if needed, an elevator provides access to the air-conditioned dining room.

Yes, Le Camp de Florence campsite has 2 toilets adapted for people with reduced mobility (PRM).

Yes, Le Camp de Florence campsite has 2 reserved PRM parking spaces.

Yes, the swimming pool at Le Camp de Florence campsite is accessible for people with disabilities, with a ramp access, adapted toilets near the pool area, and special chairs for entering the water.

Yes, at Le Camp de Florence campsite, you can inform us of any specific needs when booking, so we can best adapt your stay.

Yes, assistance animals are accepted at Le Camp de Florence campsite and restaurant.

Yes, Le Camp de Florence campsite offers PRM-adapted accommodations, especially the Life mobile home, designed for people with reduced mobility.